1. Discovery

Clients often have immediate needs: “We need this temporary role filled; here’s the job description. Can you send someone?” However, the discovery phase is crucial. We dive into understanding the organization’s culture and how the role aligns with its overall success. Often, what seems like a temporary need is actually a full-time position that hasn’t been filled due to ineffective methods such as merely posting on a website and waiting for responses. Our direct hire team, on the other hand, actively seeks out passive candidates, creating a broader and more effective pipeline. Discovery illuminates the desired outcome and addresses the root causes behind unfulfilled needs.

2. Recommended Solution

One of our key differentiators is our ability to offer highly customizable and flexible solutions. The insights gained during the discovery phase allow us to address the underlying issues preventing the desired outcome. Whether it’s a traditional temp role, direct hire, or something entirely different, we provide tailored options to ensure success.

3. Solution Design

After agreeing on a solution, we communicate with specific clarity on the key performance indicators (KPIs), roles, and responsibilities essential for delivering the solution.

4. Engagement Kick-off

This phase aligns all stakeholders, ensuring everyone is on the same page and ready to engage effectively.

5. Service Delivery

We execute our plan as promised, delivering the solution seamlessly.

6. Continual Communication

In recruitment, unforeseen changes are inevitable. Weekly scheduled communications with the client ensure transparent updates on our progress and any changes on their end.

7. Service Delivery Review

Post-delivery, we evaluate: What went well? What didn’t? How can we improve for future engagements?